IT Support

PCs sometimes start to operate slowly and can cause frustration to their users. Whether a desktop computer or a laptop, they sometimes need a health check to keep them running optimally.

The browser cache, temporary files, apps which have been inadvertently downloaded and installed from the Internet can all slow a PC down, or even cause bigger problems.

Giving your PC a health check every six months or so is often a good idea. A few tweaks and clean-ups can make the world of difference to your PC. In the worst case, resetting the Windows operating system back to factory default and reinstalling the programs and apps is sometimes necessary.

Get in contact with us to find out more about a PC health check for your computer.

Microsoft 365 (formerly known as Office 365) is a suite of programs and apps used by both business and home users, both on their PCs and mobile devices.

Many people know how to use Microsoft 365, but the admin settings and configuration, including the initial installation of the programs can be daunting.

We offer a full Microsoft 365 support service to help you install and configure Microsoft 365 so that it works seamlessly for you across your devices.

Get in contact with us to find out more about our Microsoft 365 services.

We all rely upon email these days, but sometimes emails can seem to cause nothing but trouble and you need help to get the email software to work properly again.

Setting up email on your desktop, laptop and mobile devices can also be a big headache for lots of people. Which protocol should you be using - Exchange, Google, IMAP, POP3,......! We can help you set up your email across your devices, or help resolve problems you are having with sending or receiving email traffic.

Get in contact with us to find out more about our email troubleshooting services.

Computer networks and routers are a regular area where clients need help. Poorly connecting networks to your computer and devices, or weak signal in parts of your home or office can be very annoying.

We will help you sort out your router or network problems, or give you advice about routers and systems which will help keep you connected, even in far flung corners of the property.

Get in contact with us to find out more about our network services.

Every computer is at risk of spyware and viruses, especially through browsing the Internet. Spyware and viruses can slow your computer down, allow unwanted third parties access your data or see what you are doing online. In the worst cases you can be held to ransom or have your computer and its data destroyed.

Our spyware and anti-virus services will help keep your computer safe from danger. Running regular anti-virus scans and checking for programs which should not be installed should be done on a regular basis.

We recommend using Sophos Home anti-virus and anti-ransomware software, which can be used on upto 10 computers (Windows or Mac) and unlimited iOS and Android devices. Sophos Home gives you enterprise level protection from online threats.

Get in contact with us to find out more about our spyware and anti-virus services.

With modern life dependent upon computers and data, keeping our most important files and documents backed-up is imperative. There are many different ways to back-up a PC or device, which include hard drive clones, offsite back-ups, or synchronising to a cloud service, like Microsoft OneDrive, DropBox, iCloud or Google Drive.

We can help you keep your data safe with our back-up advice service. Helping you deal with restoring data  after a data loss or broken hard drive will depend upon what back-ups you have available to restore. We will do our best to get your PC back up and running again quickly.

Get in contact with us to find out more about our backup and recovery services.

Every few years it is time to think about a PC upgrade and to buy a new PC or device. PCs start to slow down and feel cumbersome as they age (and the technology improves), so the time comes to think about PC upgrades.

There are so many different computer manufacturers and options available that it can be a minefield for people to choose what is best for them.

We offer an objective PC upgrade advice service to help you find the right new computer for your needs. The processor, amount of RAM needed will depend upon how you use your PC. If your PC is used for graphics or gaming, you will need a much higher specification than if you just use the PC for emails and web browsing.

Get in contact with us to find out more about our PC upgrade advice services.

Setting up the Internet can mean different things to different people. To some it may mean helping you set-up your WiFi connection so you can access the Internet. To others it means help in using and setting up your web browsers. You may also want your browser settings, bookmarks and passwords synchronised between your PC and other devices.

Whatever help and support you need with your Internet set-up, we can help you set-up the Internet in the way you need it.

Get in contact with us to find out more about our Internet set-up services.